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Changes to our Appointment System following Coronavirus Posted on 16 Mar 2020

Changes to our Appointment System following Coronavirus

TO HELP REDUCE THE POTENTIAL SPREAD OF INFECTION, WE ARE ADVISING ALL PATIENTS TO PHONE BEFORE COMING TO THE SURGERY.

WHEN YOU RING US, OUR STAFF MAY ASK YOU SOME QUESTIONS TO DETERMINE YOUR CONDITION. SOME OF THESE QUESTIONS MAY INCLUDE IF YOU HAVE A TEMPERATURE OR A COUGH. THESE QUESTIONS HELP US TO DETERMINE THE BEST ACTION TO TAKE BUT ALSO HELPS PROTECT OUR STAFF AND OTHER VULNERABLE PATIENTS.

IF APPROPRIATE, YOU MAY RECEIVE A CALL BACK FROM A GP OR BE GIVEN OTHER RELEVANT ADVICE.

IF YOU NEED A REPEAT PRESCRIPTION, PLEASE LEAVE A MESSAGE ON OUR SCRIPT LINE ALONG WITH THE NAME OF THE CHEMIST YOU WOULD LIKE YOUR PRESCRIPTION TO BE SENT TO.  PLEASE ALLOW 48 HOURS FOR REPEAT SCRIPTS.

IF YOU ALREADY HAVE AN APPOINTMENT AND YOU HAVE NOT BEEN CONTACTED BY THE PRACTICE, PLEASE RING THE SURGERY AND ASK FOR ADVICE AS TO WHETHER OR NOT YOU SHOULD ATTEND. 

THANK YOU.

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