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Oaks Family Practice Centre
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BBC Health News
Covid: Indian variant being investigated in UK
18 Apr 2021 19:39
Some cases of the Indian variant have been found that are not linked to travel, a scientist says.
The disabled doctors not believed by their colleagues
19 Apr 2021 00:04
People often feel nervous when they visit a doctor, but what if you are a doctor but your colleagues don't believe you're ill?
Covid-19 deaths pass three million worldwide
17 Apr 2021 15:52
It comes as the World Health Organization warns of deaths and cases increasing at a "worrying rate".
Pregnant women should be offered Covid vaccine
16 Apr 2021 18:47
The UK's vaccine advisers encourage them to discuss the risks and benefits with their doctor.
Human cells grown in monkey embryos spark ethical debate
15 Apr 2021 20:54
Scientists confirm they have made "chimera" embryos from long-tailed macaques and humans.
Student's heart failure linked to 'excessive' energy drinks
16 Apr 2021 11:05
The 21-year-old university student spent 58 days in hospital, including in intensive care.
You will be treated
as an individual and will be given due courtesy and respect at all times. You have the right to be treated confidentially.
Respect for religious and cultural beliefs
will be honoured.
We will answer the telephone
promptly and courteously.
will be made when requested and if a doctor feels that you are not well enough or are too infirm to attend the surgery. The final decision rests with the doctor. Where possible visits to be requested before 11.00am daily.
We may give you your test results
when you telephone the surgery or you may be asked to make an appointment with the doctor to discuss them.
On registering as a new patient
you will be offered a health check with the nurse.
You will be given a time to see a doctor
in accordance with the system used in this practice. If there is a substantial delay for any reason, you will be given an explanation.
Please allow at least 48 hours before collecting repeat prescriptions. Please also note repeat prescriptions can now be ordered online, anyone interested should ask at reception for details.
Routine referral letters
for hospital appointments will normally be dispatched within one working day of referral being agreed with the doctor. Urgent referrals for hospital appointments may be faxed, telephoned or provided as a hand-written note for a patient to take to the hospital.
We ask that you treat
our doctors and all practice staff with due courtesy and respect.
The first hour of the morning
can be extremely busy. Please take the advice given to you at the practice.
Let us know immediately
if you change your address or name and remember to give your phone number and postcode.
Please contact the surgery
between 8.30 and 11.00am for a home visit during the day which will be at the discretion of the doctor.
A home visit for a genuine emergency can be requested at any time.
are ordered for you, please ask your doctor or a member of staff about receiving the results.
Please let us know if you are unable to keep an appointment
. We can then offer it to someone else.
Please check our patient information booklet
for the procedure for obtaining repeat prescriptions.