028 8676 2249
Oaks Family Practice Centre
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BBC Health News
Mumps - is it the forgotten disease?
25 May 2019 02:12
Hippocrates described the classic signs centuries ago, so what else do we know about the ancient illness?
Menopause: what are the symptoms and why does it happen?
26 May 2019 15:13
Changes in hormones can have big effects on the body and how we behave.
NHS bans sale of energy drinks to under-16s in Scottish hospitals
26 May 2019 01:11
Shops in Scotland's hospitals will not be allowed to sell high-energy drinks to anyone under 16.
Whorlton Hall: Ten arrested over abuse allegations
24 May 2019 14:36
Ten workers are held over the alleged mistreatment of hospital patients following a BBC investigation.
'Cancer screening should be as easy as booking a flight'
24 May 2019 13:21
Text reminders and after-work appointments are recommended in a report on improving cancer screening.
Surgeons warn of serious hand injuries from dog leads and collars
24 May 2019 01:19
A Cornwall dog owner had the skin torn off her middle finger by a lead wound tightly round her hand.
You will be treated
as an individual and will be given due courtesy and respect at all times. You have the right to be treated confidentially.
Respect for religious and cultural beliefs
will be honoured.
We will answer the telephone
promptly and courteously.
will be made when requested and if a doctor feels that you are not well enough or are too infirm to attend the surgery. The final decision rests with the doctor. Where possible visits to be requested before 11.00am daily.
We may give you your test results
when you telephone the surgery or you may be asked to make an appointment with the doctor to discuss them.
On registering as a new patient
you will be offered a health check with the nurse.
You will be given a time to see a doctor
in accordance with the system used in this practice. If there is a substantial delay for any reason, you will be given an explanation.
Please allow at least 48 hours before collecting repeat prescriptions. Please also note repeat prescriptions can now be ordered online, anyone interested should ask at reception for details.
Routine referral letters
for hospital appointments will normally be dispatched within one working day of referral being agreed with the doctor. Urgent referrals for hospital appointments may be faxed, telephoned or provided as a hand-written note for a patient to take to the hospital.
We ask that you treat
our doctors and all practice staff with due courtesy and respect.
The first hour of the morning
can be extremely busy. Please take the advice given to you at the practice.
Let us know immediately
if you change your address or name and remember to give your phone number and postcode.
Please contact the surgery
between 8.30 and 11.00am for a home visit during the day which will be at the discretion of the doctor.
A home visit for a genuine emergency can be requested at any time.
are ordered for you, please ask your doctor or a member of staff about receiving the results.
Please let us know if you are unable to keep an appointment
. We can then offer it to someone else.
Please check our patient information booklet
for the procedure for obtaining repeat prescriptions.
© Neighbourhood Direct Ltd 2019
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48 Orritor Road, Cookstown, BT80 8BG
Telephone 028 8676 2249
Website supplied by
Oldroyd Publishing Group
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