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Oaks Family Practice Centre
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BBC Health News
Covid spreading faster in England than 'worst-case prediction', documents show
30 Oct 2020 16:15
England's infection levels are around four times higher than the government's worst-case plan for winter.
Essex mum's shock at breastfeeding photo backlash
29 Oct 2020 18:49
The 23-year-old says she posted the picture to mark three months of breastfeeding her baby girl.
Covid-19: Nearly 100,000 catching virus every day - study
29 Oct 2020 12:43
England is at a "critical stage" with infections doubling every nine days, a major analysis estimates.
Coronavirus treatment: Experimental drug in trial phase
29 Oct 2020 18:09
An experimental drug that could prevent Covid-19 patients from becoming seriously ill is being trialled in England.
Covid: Anti-masker who caught virus had 'worst two weeks'
30 Oct 2020 14:06
A man who refused to protect himself says his views were changed by a battle with Covid-19.
Covid-19: 'Too early to say' what Christmas rules will be says minister
28 Oct 2020 16:58
Environment Secretary George Eustice says people "may not be able to get together in larger groups".
You will be treated
as an individual and will be given due courtesy and respect at all times. You have the right to be treated confidentially.
Respect for religious and cultural beliefs
will be honoured.
We will answer the telephone
promptly and courteously.
will be made when requested and if a doctor feels that you are not well enough or are too infirm to attend the surgery. The final decision rests with the doctor. Where possible visits to be requested before 11.00am daily.
We may give you your test results
when you telephone the surgery or you may be asked to make an appointment with the doctor to discuss them.
On registering as a new patient
you will be offered a health check with the nurse.
You will be given a time to see a doctor
in accordance with the system used in this practice. If there is a substantial delay for any reason, you will be given an explanation.
Please allow at least 48 hours before collecting repeat prescriptions. Please also note repeat prescriptions can now be ordered online, anyone interested should ask at reception for details.
Routine referral letters
for hospital appointments will normally be dispatched within one working day of referral being agreed with the doctor. Urgent referrals for hospital appointments may be faxed, telephoned or provided as a hand-written note for a patient to take to the hospital.
We ask that you treat
our doctors and all practice staff with due courtesy and respect.
The first hour of the morning
can be extremely busy. Please take the advice given to you at the practice.
Let us know immediately
if you change your address or name and remember to give your phone number and postcode.
Please contact the surgery
between 8.30 and 11.00am for a home visit during the day which will be at the discretion of the doctor.
A home visit for a genuine emergency can be requested at any time.
are ordered for you, please ask your doctor or a member of staff about receiving the results.
Please let us know if you are unable to keep an appointment
. We can then offer it to someone else.
Please check our patient information booklet
for the procedure for obtaining repeat prescriptions.