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Oaks Family Practice Centre
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BBC Health News
Ronapreve: 'Most vulnerable' to get new Covid drug next week
17 Sep 2021 20:56
Antibody therapy Ronapreve, given to Donald Trump, will be given to eligible NHS patients in hospital.
Covid calculator spots people vulnerable despite jabs
18 Sep 2021 01:02
An online tool could help doctors identify those who would benefit from boosters or early therapy.
Long Covid less common than feared - ONS study
17 Sep 2021 00:47
One in 40 people has some long-lasting symptoms, Office for National Statistics data suggests.
Women threatened over maternity care bills
17 Sep 2021 16:27
A debt collection company told some women that future visas for in the UK would be refused if they did not pay.
First Covid booster jabs given to NHS staff
16 Sep 2021 13:16
Hospitals in England and Wales can now start vaccinating healthcare workers with a booster dose.
Cawston Park: Hospital owner defends its residential homes
17 Sep 2021 11:17
The former operator of Jeesal Cawston Park says an inquiry's findings do not apply to its homes.
You will be treated
as an individual and will be given due courtesy and respect at all times. You have the right to be treated confidentially.
Respect for religious and cultural beliefs
will be honoured.
We will answer the telephone
promptly and courteously.
will be made when requested and if a doctor feels that you are not well enough or are too infirm to attend the surgery. The final decision rests with the doctor. Where possible visits to be requested before 11.00am daily.
We may give you your test results
when you telephone the surgery or you may be asked to make an appointment with the doctor to discuss them.
On registering as a new patient
you will be offered a health check with the nurse.
You will be given a time to see a doctor
in accordance with the system used in this practice. If there is a substantial delay for any reason, you will be given an explanation.
Please allow at least 48 hours before collecting repeat prescriptions. Please also note repeat prescriptions can now be ordered online, anyone interested should ask at reception for details.
Routine referral letters
for hospital appointments will normally be dispatched within one working day of referral being agreed with the doctor. Urgent referrals for hospital appointments may be faxed, telephoned or provided as a hand-written note for a patient to take to the hospital.
We ask that you treat
our doctors and all practice staff with due courtesy and respect.
The first hour of the morning
can be extremely busy. Please take the advice given to you at the practice.
Let us know immediately
if you change your address or name and remember to give your phone number and postcode.
Please contact the surgery
between 8.30 and 11.00am for a home visit during the day which will be at the discretion of the doctor.
A home visit for a genuine emergency can be requested at any time.
are ordered for you, please ask your doctor or a member of staff about receiving the results.
Please let us know if you are unable to keep an appointment
. We can then offer it to someone else.
Please check our patient information booklet
for the procedure for obtaining repeat prescriptions.